AI News

Hospitality Chatbots: Everything You Need to Know in 2024 Salesforce is the CRM market leader and Salesforce Contact Genie enables multi-channel live chat supported by AI-driven assistants. Salesforce Contact Center enables workflow automation for many branches of the CRM and especially for the customer service operations by leveraging chatbot and conversational AI technologies. Implementing privacy … Read more

How Banking Industry Is Lagging In Test Automation: Its Time To Change Although the bank works with a lot of start-ups and midsize partners who are at the cutting edge of technology, some of the technologies such as text mining are built in-house by the development team. Automation, AI, and analytics were the key levers … Read more